Terms & Conditions

Effective Date: July 9, 2025
Last Updated: July 9, 2025

1. Use of the Site

You agree to use this site for lawful purposes only. You must not use this site in any way that may damage or impair the site, or interfere with others’ use of the site.

2. Product Information

We aim to provide accurate descriptions, images, and pricing. However, we do not guarantee that all content is 100% error-free. We reserve the right to update or correct information at any time without notice.

3. Orders & Payments

All orders are subject to availability and confirmation of payment. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities or inaccuracies in pricing or availability.

4. Shipping & Delivery

Shipping timelines are estimates only. We are not responsible for delays once your order has been shipped. You’ll receive tracking info when your item ships.

5. Returns & Exchanges

We accept returns on eligible items within 14 days of delivery. Items must be unused, in original condition, and include all original packaging.

To initiate a return: email support@theisy.co

Non-returnable items: Sale items, scarves worn or unwrapped, limited edition pieces, and gift cards.

6. Intellectual Property

All content on this site — including logos, product images, copy, and design — is owned by or licensed to The ISY Project. No part of the site may be copied, reused, or distributed without written permission.

7. User Submissions

If you tag us, email us, or share content with us, you grant us the right to use, repost, or feature your content across our platforms. We will always aim to credit original creators.

8. Privacy Policy

Please review our Privacy Policy to understand how we collect, use, and protect your information.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our site, products, or services.

10. Changes to These Terms

We may update these terms at any time. Continued use of the site after changes means you accept the revised terms.

11. Contact Us

If you have questions about these terms, contact us at: